BigCommerce complaints on Reddit
OpinionDeck found 236 recent Reddit threads mentioning BigCommerce across 6 subreddits. The most active community is r/bigcommerce, and 6 of these threads are framed as complaints or alternatives.
Mention timeline
Monthly thread volume across the 6 subreddits where BigCommerce is discussed.
Where BigCommerce gets discussed
Top subreddits by share of BigCommerce-related threads in our sample.
| Subreddit | Threads in sample | Share |
|---|---|---|
| r/bigcommerce | 96 | |
| r/ecommerce | 92 | |
| r/shopify | 36 | |
| r/woocommerce | 9 | |
| r/SideProject | 2 | |
| r/SaaS | 1 |
Top BigCommerce complaints on Reddit
Threads where users mention switching, alternatives, or frustration with BigCommerce.
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My company is looking to move to a new enterprise level platform. We are primarily a brick & mortar store moving from an industry specific website platform (read: buggy mess). We've narrowed our choices down to Shopify Plus & BigCommerce…
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I have a new project that after a lot of research I went with BigCommerce over Shopify because of the larger feature set out of the box like wish lists, product recommendations, more analytics,live chat, and integration with Google…
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So I recently had issues with Bigcommerce and decided to migrate everything to Commerce HQ. I have multiple websites and so I preferred the new one since I can manage them all in just one dashboard. I’ve been searching the internet for a…
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I am having trouble finding affordable apps that do all the things I need them to do on Bigcommerce. For example, I don't see any affordable apps for Loyalty Rewards. Here is what I need: 1. First order bonus 2. Earning points per dollar…
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I have been asking BigCommerce to cancel my supposedly month to month Enterprise plan for 2 months. They keep saying they can't because a billing rep needs to do the cancellation, so the rep should contact you shortly. The thing is they…
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Do not use BigCommerce! I upgraded my plan however within 3 days realized that BigCommerce apps are lacking. I requested a refund because I literally did not use the service and he said no refunds. Horrible business and customer service
Other recent BigCommerce threads
Non-complaint mentions — questions, comparisons, recommendations.
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We’ve been scaling steadily and hit that mid-market point where our current setup is starting to feel limiting. I’ve used Shopify for years, but the transaction fees, app dependencies, and API limits are starting to hurt. BigCommerce looks…
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Every store I’ve dabbled in I’ve relied on Shopify and it feels like most other people do too. Would you guys say there are any benefits using anything else or is it best to just rely on Shopify forever?
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I have been using Shopify for over a year to dropship and lately a competitor filed a DMCA claim against us. The thing is we haven't used any of their material, but have the same product. I got my pictures from the supplier. And yet…
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Hey beautiful people! So Shopify just disabled shop payments on our store after 3+ successful years of selling with them without clear explaination. We are thinking to move to bigcommerce. Has anyone here made the transition successfully?
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Frequently asked
- Where do people complain about BigCommerce on Reddit?
- r/bigcommerce, r/ecommerce, r/shopify are the most active subreddits discussing BigCommerce. The full breakdown of 6 subreddits is below.
- How many BigCommerce mentions are on Reddit?
- OpinionDeck found 236 recent threads mentioning BigCommerce across 6 subreddits, of which 6 are framed as complaints. Data refreshed 2026-05-18.
- Can I monitor BigCommerce mentions on Reddit automatically?
- Yes. OpinionDeck monitors Reddit 24/7 for new mentions of any keyword or competitor, alerts you when an unhappy user posts, and helps you draft a personalized reply. Free during beta.